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Founder Spotlight
Mei-Ling Tan, Founder at Chapter & Co.

Southeast Asia

Mei-Ling Tan

Founder, Chapter & Co.

Mei-Ling Tan spent ten years as a bookseller before building Chapter & Co., a reader-first discovery platform now used by independent shops and publishers across Southeast Asia.

Book technologyProduct & market fitDiscovery & recommendation

Featured company

Chapter & Co.

Chapter & Co. builds recommendation and inventory tooling for independent bookshops, plus a consumer discovery app serving 1.2 million monthly readers.

View the Chapter & Co. company page
Founded
2019
Team
34 people
Headquarters
Singapore
Website
chapterand.co

1.2M

monthly readers

Gallery

Inside Chapter & Co.

Mei-Ling Tan at the Chapter & Co. office
Mei-Ling Tan at the Chapter & Co. office
The partner bookshop lab in Singapore
The partner bookshop lab in Singapore

On the record

Key challenges

  1. 01

    Recommendations that booksellers trust

    Why the first algorithm failed, and what human curation contributed that the model could not.

  2. 02

    Selling software to thin-margin retailers

    Pricing, onboarding and the free tier that turned into the entire acquisition channel.

  3. 03

    Explaining a bookshop business to investors

    Four rejected rounds before a thesis that matched how the category actually grows.

On demand

Past interviews

Next on air: Sat 5 Sep · 12:00 GMT

30 Apr

The shelf is the original recommendation engine

Translating bookseller instinct into ranking signals without flattening it into bestseller lists.

41 min24.6k

18 Jan

Our first 100 bookshop customers

Door-to-door sales in Singapore and Kuala Lumpur, and the retention lesson from month three.

35 min14.2k
Offline

Author Spotlight

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